Your personal information is a trust you place in us at Queen VIP. This policy clearly outlines what data is collected, why it is collected, and how it is kept secure.
Our Commitment: Queen VIP never sells your personal information to third parties. This privacy policy is written in plain language so every member can easily understand it.
Queen VIP is an international online gaming and betting platform. When you visit our website, register, or use any of our services, certain information is naturally shared with us. This policy clearly explains what we do — and do not do — with that information.
This privacy policy applies to all Queen VIP services — including the website, mobile browser, Live Casino, Sportsbook, and all other sections. By creating an account with Queen VIP, you agree to this policy.
Scope: This policy is designed in accordance with international data protection standards applicable in Bangladesh and all other countries from which Queen VIP is accessed.
Queen VIP only collects information necessary to provide its services. We do not request or collect data beyond what is needed.
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Yes |
| Contact Information | Email address, mobile number | Yes |
| Financial Information | BKash/Nagad account number (for transactions only) | Yes |
| Usage Data | Games played, betting history, and login times | Automatic |
| Technical Information | IP address, device type, browser version | Automatic |
We never store your full payment card number or bank PIN.
Queen VIP uses the data it collects only for the specific purposes outlined below — it is never used for anything beyond that.
Marketing Communications: If you no longer wish to receive promotional emails or SMS, you can unsubscribe through your account settings. However, important security and account-related messages cannot be turned off.
Queen VIP uses industry-leading technology to keep your data secure. Below is an overview of our security measures:
Your data is retained for as long as your account remains active. After closure, certain information may be kept for up to 5 years to meet legal obligations. Once that period expires, the data is securely deleted.
Your Password Security: Queen VIP cannot view your password directly — it is stored in hashed form, meaning no staff member can ever access it.
Queen VIP never sells your personal information. However, limited data may be shared in specific circumstances:
Outside of the cases listed above, your information is not shared with any other third parties. All organizations with whom data is shared are also required to adhere to the same standard of privacy protection.
The Queen VIP website uses cookies and similar technologies. Cookies are small files stored in your browser.
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the site.
Note: Queen VIP does not use third-party advertising cookies. Your browsing data is never shared with advertisers.
Every Queen VIP member has the following rights regarding their personal information:
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
Queen VIP services are strictly for individuals aged 18 and above. We do not knowingly collect any information from minors.
If we become aware that a minor's data has entered our system, we will delete it immediately and close the associated account.
For Parents: If you believe your minor child has been using Queen VIP, please contact us immediately at [email protected].
Queen VIP may update this Privacy Policy at any time. When changes are made, the revised date will appear at the top of the page. For significant updates, members will be notified in advance at their registered email address.
Continued use of the platform after a policy update will be considered acceptance of the revised terms. We recommend reviewing this page at least once a year.
For any privacy-related questions or concerns, please reach out to our dedicated Privacy Team:
Support in Bengali: Feel free to ask any privacy-related questions directly in Bangla. Our team will respond in your language.
Queen VIP protects your privacy not just in words, but through real technology and enforceable policies.
Bank-grade encryption technology is used. Your data is fully encrypted both in transit and at rest.
Only authorized staff can access specific data. Every access is logged and regularly audited.
Queen VIP never sells or rents your personal information to advertisers or data brokers.
Your data is backed up across multiple secure servers, keeping it safe even in the event of any technical issues.
Our systems are regularly tested by third-party cybersecurity specialists. Any vulnerabilities identified are addressed immediately.
Your password is never stored in plain text. bcrypt hashing is used, making it impossible for anyone to read your password.
Every piece of your information is protected at Queen VIP. Join a trusted platform and enjoy a great gaming experience.